35,320 bells
 
 
» Site Support Board
   Topic: Issues Donating

Page of 1

BulbasaurLover
 
Name
Mouse
ACNL Town
Dream Code
5C00-0031-C48A
Last Active
1:21pm
Is there someone I can contact or can contact me?

I have tried to donate three times, and I keep getting 'page failed to load/animalcrossingcommunity took to long' when it's trying to re-direct me back here.
Signature--------------
When you are living the best version of yourself,
you inspire others to live the best versions of themselves.


Bells: 1,704,670 Catalog: 3470 Feedback: 0 WiFi:  (129) Patterns: 2  
FeraligatrFTW
 
Last Active
1:22am
The page seems to be loading fine for me. Have you tried clearing your cache and cookies?
Signature--------------
If I had my own world
I’d build you an empire
from here to the farlands
to spread love like violence
Bells: 4,750,975 Catalog: 0 Feedback: 0 WiFi:  (186) Patterns: 0  
MissMaddy
 
Name
Maddy
ACNL Town
Last Active
12/11 12:39am
Working for me as well, please let me know if clearing your cookies and cache didn’t do the trick.
Bells: 1,641,305 Catalog: 0 Feedback: 0 WiFi:  (30) Patterns: 0  
BulbasaurLover
 
Name
Mouse
ACNL Town
Dream Code
5C00-0031-C48A
Last Active
1:21pm
Well, in the three times I tried and attempted to submit 'payment', that is when I kept getting errors.. and so now I have a whole new issue of two extra unwanted pending 'payments' on my bank account

I have been trying to get in touch with pay pal all day in hopes of fixing it and no luck. I don't know what to do. I also don't have a pay pal account and used the direct visa route.  
Signature--------------
When you are living the best version of yourself,
you inspire others to live the best versions of themselves.


Bells: 1,704,670 Catalog: 3470 Feedback: 0 WiFi:  (129) Patterns: 2  
otterscallops
 
Name
Tobiah
ACNL Town
Last Active
12/11 5:26am
Sorry, I just posted almost a dupe of this thread but I'm having the exact same issue. After payment, PayPal attempts to redirect back to ACC, but the page never loads. The payment has been fully processed on my end, and I have the PayPal confirmation email if required.

I'm not sure if it's relevant but I'm using Safari on MacOS 10.13.4
Signature--------------
My Animal Crossing blog: otterscallops.wordpress.com
New Leaf, Wild World... Active and updated daily!
Bells: 14,600 Catalog: 0 Feedback: 0 WiFi:  (1) Patterns: 0  
BulbasaurLover
 
Name
Mouse
ACNL Town
Dream Code
5C00-0031-C48A
Last Active
1:21pm
otterscallops,

Hey I'm just wondering did you use a paypal account or direct credit card? I never got any kind of confirmation email. Which I why I tried two more times after the first attempt.
Signature--------------
When you are living the best version of yourself,
you inspire others to live the best versions of themselves.


Bells: 1,704,670 Catalog: 3470 Feedback: 0 WiFi:  (129) Patterns: 2  
otterscallops
 
Name
Tobiah
ACNL Town
Last Active
12/11 5:26am
I used my PayPal account. Did you do it direct via credit card?

Sorry that you're stuck in a bit of a mess! I hope everything gets sorted out for us both soon!
Signature--------------
My Animal Crossing blog: otterscallops.wordpress.com
New Leaf, Wild World... Active and updated daily!
Bells: 14,600 Catalog: 0 Feedback: 0 WiFi:  (1) Patterns: 0  
BulbasaurLover
 
Name
Mouse
ACNL Town
Dream Code
5C00-0031-C48A
Last Active
1:21pm
Yea, I did it direct Visa.

So literally just now, I was just telling my husband there was someone else on here having the same issue. He checks our bank and the two extra charges have been removed. No idea who did it though as we had no luck contacting pay pal.. aside from sitting on hold for four hours before hanging up.

So at least that issue is sorted, now I'm just hoping that the remaining charge goes to where it needs to go as it still has pending status in my bank.
Signature--------------
When you are living the best version of yourself,
you inspire others to live the best versions of themselves.


Bells: 1,704,670 Catalog: 3470 Feedback: 0 WiFi:  (129) Patterns: 2  
MissMaddy
 
Name
Maddy
ACNL Town
Last Active
12/11 12:39am
I’ll bring this up to the staff as this is happening to more than one user. I’m so sorry about this!
Bells: 1,641,305 Catalog: 0 Feedback: 0 WiFi:  (30) Patterns: 0  
Site Support Board »    Topic: Issues Donating

Page of 1


Legend:   Site Owner    Administrator    Moderator    Researcher    Developer    Scout    New Member   Honorary Citizen   Birthday