Please use this thread to ask any questions you may have about our new privacy policy, ACC's GDPR Compliance, or COPPA. The Staff will be monitoring this thread and will do their best to reply to each query as soon as possible. We appreciate your patience.

The email submission page won't work for me, I don't know if it's just for me or for everyone but I thought I mention it just in case

You have a typo in your parent/guardian's email address - there is an extra space after the "t" which I'm pretty sure shouldn't be there.

Oh dear, thank you! I didn't realise!

Reviewed as Sticky 3/1/2020

Are you sure about that?

Out of curiosity is ACC subject to CCPA as well? It's an act that went into effect January 1, 2020 in California. It has a lot of overlap with GDPR and COPPA but one thing that stands out is that it gives users the right to directly request any and all past and present personal information the service has of them.

ACC is not subject to the CCPA because it's not a for-profit business, but almost all of the rights it would give you are things that ACC already does. For example, ACC's privacy policy fully describes what information is collected from you, when it's collected, and who can see it. Most of that information is visible to you in your profile. If you have specific questions relating to your personal information, you can contact the moderators in private at support@animalcrossingcommunity.com.