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» Giveaways Board
Topic: Giveaways Board Rules

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Jarikira
 
Name
Jari
ACNL Town
Last Active
4:30pm

Welcome to the Giveaways Board!

ACC is a thriving community, due in large part to the contributions made by people who volunteer their time for Giveaways which provide free Animal Crossing items for members. We welcome you to join in and post your Giveaway thread on this board but first, please read these rules and guidelines to get you on your way.


Rules
All threads on this board should give away free Animal Crossing items to the customer. These items should be obtainable through normal modes of gameplay and be in their original state. They should also be items that the game allows to be transferred from player to player. For example, you cannot go to another town and install a fully grown tree or a Town Hall, nor can you offer bugs or fish and you cannot offer items that have been modified. Finally, only DLC items officially released by Nintendo may be offered.

You must not offer more than 100 items per order.

If you intend to charge an in-game fee for items or if the main purpose of your thread is to give away items that you've created, such as patterns, then please post your thread on the Shops and Services board.

You cannot have more than one company thread giving away items on this board but you may choose to have your one thread specialize on the types of items to give away.

Make sure to post what is being offered by your company. You may post this information, as well as three different promotional advertisements, as a group, on every page of the thread or every 24 hours.

If you wish to post a list of your current employees so that your customers are aware of who works for you, you may do this once a day but this must be in place of one of your promotional advertisements.

Do not attach rules for ordering or attach promotional advertisements to the Outstanding Orders List or other such frequently updated information.

Do not bump your thread by changing or editing the thread title. Any amendments to the title should be made when you post an update, a promotional advertisement, an employee list or a list of regular offers.

Do not post an Outstanding Orders List if there are no orders being added or claimed. Simply responding to a customer, even if referencing an unifiable order that they have made, is not considered an update unless a change to a previously posted Outstanding Orders List is necessary.

Do not compare your company to others in your posts - this will only lead to flaming.

If you wish to recruit, please do not post recruitment advertisements in your Shop or Services thread or post Recruitment threads on this board. Instead, please post a thread on the Recruitment board.

Special Characters can be used in thread titles to separate pieces of information but cannot be used as artwork. Special characters used to decorate a thread title will be deemed as Drawing Unnecessary Attention (Rule 2.6) and will be removed.

Moderate sized keyboard art is acceptable for a company Logo or to identify different branches of your company, and may be used for regular offers and promotional advertisements. Keyboard art is not allowed for frequent updates such as Outstanding Orders Lists. However, links to other threads run by your company may be decorated with special characters and may be used in every post. If you aren't sure of whether you've overused markup or keyboard art, please post your template on the Markup and Bumping Sticky thread which can be found on the Site Support board. The ACC Staff will advise you by replying in your post and will provide suggestions if required.

We do not want to see companies copying from one another. Although we recognize that there are a finite number of Animal Crossing items and many companies will have similar regular offers and promotional packs, there is absolutely NO EXCUSE for copying markup and text from another Giveaway. People work hard on building up their companies and customer base. They do not deserve for their hard work to be taken by others. We find that this isn't in the spirit of ACC and therefore will issue a notification under Rule 1.18 - Copying Others' Work if we find that markup, keyboard art and text has been copied.

You should keep the following restrictions in mind when allocating your company threads.  They are as follows:
»» 1 x Recruitment thread on the Recruitment board
»» 3 x Service threads on the Shops & Services board
»»  2 x Item threads so long as 1 thread is giving away items on the Giveaways board and 1 is selling items in a Shop on the Shops & Services board.  A thread selling items on the Shops & Services board does count towards your total of 3 Service threads if you also have a thread giving away items on the Giveaways board..
»» As many Promotional Contest threads as your company can manage responsibly on the Promotional Contests board


Guidelines
Once an order has been claimed, we highly recommend that employees of the company do not communicate directly with the customer, nor with other employees on the same thread. Communication should be done via PT to avoid spamming. This allows your employees and customers to easily see the order lists and it also presents a professional image of your company.

When claiming an order it is strongly advised that an updated Outstanding Orders List is also shown in the same post. This cuts down on errors on your list, unnecessary posts to the thread and can avoid being cited for thread bumping.

We strongly encourage you to list a contact for customer queries and complaints. If you do not have a procedure in place for customers to follow, we will not remove comments made by disgruntled customers unless the content is found to be trolling, flaming or otherwise offensive.

We also recognize that customers sometimes have queries about your offers. Once you reply, if the customer acknowledges you, please don't report them for Spam. Sending in unnecessary tickets such as these may earn you a notification for Spamming the User Ticket system.


Remember, this Board is meant to be a place to Give Away Items, so do not post threads that consist mainly of services and selling items.

Please follow these rules and guidelines or your thread may be locked.

If you require advice from ACC ModMins about the new rules and guidelines for this board, you may post on the Q & A for New Rules and Guidelines - Giveaways Sticky.

Good Luck with your company!

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Giveaways Board » Topic: Giveaways Board Rules

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