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Topic: Hard Crashing in one spot after latest update?

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forgottenpixel
 
Name
Andrea
ACNL Town
Last Active
5/21 5:57am
Hey!

So I was just wondering if anyone else is experiencing this or it's just lucky ol' me.

After the latest update, my game will crash AND my phone crashes to where it has to restart each and every time - just as the river.

It usually happens when I am on the far right of the river fishing, but it has happened in other places at the river as well.

Is this happening to anyone else? It's rather annoying - especially when you have to catch like 10 river fish for a reward.



I have an iPhone 6S Plus if that matters.

TIA!

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shanajk
 
Name
Raven
ACWW Town
Last Active
7:10pm
Yes, I'm having the same problem. It's also at the river when I'm fishing, though not always in the same spot. Did you report it to Nintendo? It's under More -> Misc. -> Customer Support -> Inquiries
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forgottenpixel
 
Name
Andrea
ACNL Town
Last Active
5/21 5:57am
Huh. How odd. I am sorry this isn't just an isolated incident.

I did not, thanks for that info! I will be sure to send a report in.
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piggychan
 
Name
Digichan
ACNL Town
Last Active
5/21 6:38pm
this has happened to me too. iPhone 6plus
game just hangs and then it resets the phone, apple logo appears and I have to use pin to log in and reload game.

I've reported this too and strangely the last few days seems to have been fine
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forgottenpixel
 
Name
Andrea
ACNL Town
Last Active
5/21 5:57am
I thought it was fixed as well. Then it happened again once last night. :/

I was fishing the whole length of the river when it happened. So for now, I am just not
going to to do that anymore for a while. I do everything in shifts now. Complete camper requests and leave.
Pick fruit and leave. Fish some and leave. lol
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Yasher
 
Name
Yasher
ACCF Town
Last Active
4/3 2:06am
It's been happening to my daughter, as well.  Not on my phone though, which is odd, because they're the same model phone.
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shanajk
 
Name
Raven
ACWW Town
Last Active
7:10pm
I went a couple of days without it happening, and then it happened again today. Don't forget to report it. They've responded to me. At first they asked for info about the phone and IOS and then gave some instructions. After that they just say it might just be my phone, but I told them if it was just my phone, it wouldn't just happen at one place in the game, and it wouldn't be happening to other people with different phones.
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forgottenpixel
 
Name
Andrea
ACNL Town
Last Active
5/21 5:57am
Yeah. If you can, spend five minutes to shoot them a message about it. Because if this was happening to the majority of players it would have been fixed already TBH.

We just have to put/keep the pressure on them about it so it's worth it for them to mark it as a priority and fix it.

-----

The response I got was similar shanajk. They did offer a lot of 'solutions' but none of them worked for me. And I am not going to reset my phone (hard reset) just to 'let them know' if it fixes it. The rest of the advice was honestly just them throwing out anything they could to me that it was my phone, my IOS, or my fault somehow - not the game. They told me my memory was most likely low - I actually have the 128GB edition of the iPhone and I have 35GB empty. So 'technically' they could say I am running low when it comes to the memory. But we all know that's not the same as having a 16GB phone and having even 1GB left you know?

Anyhow, please do send in a report even if you are unwilling to do the riskier or more time consuming suggestions. To be frank, I wouldn't risk it over a glitch in a game app, let alone one that only affects such a small portion of the playing experience.

Personally, I am just grabbing the river fruit when I need to. Otherwise, all I go to the river for now is to complete my camper requests. I am buying all the river fish I need from my friends/other players. In avoiding the river completely, I haven't had a single crash.

It's very annoying to miss out on timed event rewards though. I am rather 'far' in the game right now, so I am not 'missing out' on a lot right now, but I would be really upset if I was just starting, or at a lower level in the game when those rewards aren't 'little' but 'big' still.
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AC:PC General Board » Topic: Hard Crashing in one spot after latest update?

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