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Topic: my browser crashed whenever i click on top bells

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luxanna
 
Last Active
4/16 9:08pm
well, not crash, but it goes unresponsive for a solid minute and its very annoying. this doesnt happen on any other page i've tried to open

i'm using firefox (not the best browser, i know, not exactly the fastest or the "strongest" but the numbers in my task manager get far too high for my liking whenever i run google chrome and i'm too lazy to import to a new browser) and i also know it isn't my computer (brand new, fairly high specs for a laptop)

i'm assuming its probably because its a fairly new page with a ton of information on it thats trying to load at once, but causing my browser to go unresponsive seems a bit much
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707penguin
 
Name
707
ACNL Town
Last Active
4/25 10:29am
This happens to me as well. My computer isn't fantastic so I assumed that this was mostly a me problem, but if this is happening to others we probably need to look at it.
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luxanna
 
Last Active
4/16 9:08pm
yeah, i feel like its just the page itself. it is a pretty big page, so it would make sense.
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Dilpyckle
 
Last Active
1:45pm
I have never had the page crash on the devices I use ACC on, but I can definitely say that it has loaded for me slowly sometimes.

I agree that this most likely due to how massive the page is. I believe it is drawing a lot of information from the database and displaying details about 2,000+ users (however, I don't have access to ACC's code base so I can't say for sure).

I also agree that if this is causing problems for users it should definitely be reviewed/revised.

One of the ways I think this issue can be fixed is by limiting the amount of users that appear on one page. Perhaps there could be a drop-down list of pages, and one-hundred users displayed on each page, so that the pages load faster for users and reduce the likelihood of a crash.

Compatibility is a very important issue on many sites because they want visitors to all have a similar and satisfying experience while browsing. It's a key to keeping more visitors on the site; therefore, I believe that changing this is crucial.
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luxanna
 
Last Active
4/16 9:08pm
i don't think limiting the amount of users that can view it would affect it; it's the amount of information rather than traffic slowing it down.

i think maybe putting it on multiple pages would be better. i was originally thinking maybe making it like a facebook feed where when you scroll to the bottom more would load, but i hate webpages like that because they inevitably become slow and laggy once you get far enough down.
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Dilpyckle
 
Last Active
1:45pm
No, that's not what I meant; I meant that the list would be separated into many different pages, like your second paragraph suggests.   I think it would truly be the best way to fix the issue. Great minds think alike, haha!
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luxanna
 
Last Active
4/16 9:08pm
Oooooh, I see, I misread what you said. But yeah, exactly, I don't see why it all *needs* to be on a single page.
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Dilpyckle
 
Last Active
1:45pm
It's okay! I agree; let's see what the staff think of our suggestion!
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Site Support Board » Topic: my browser crashed whenever i click on top bells

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