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Topic: some ad is doing stuff to my computer

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ACCFDude
 
Name
Jona
ACNH Town
Last Active
2/27 11:41pm
when i look at any acc page with ads the colors in the computer screen become all weird and/or the screen becomes black and the webpage automatically reloads. i don't know what ad does this but this continues to happen until the webpage reloads and the ad is not there anymore. this does not happen when i look at any other website so i know that this isn't a problem with my computer. this ad needs to be removed

i'm assuming that this is an ad. i don't know what is causing this but it is definitely an acc problem
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Dilpyckle
 
Last Active
3/1 2:57pm
Considering there are many users not reporting this issue, I believe that this is a problem with the ads themselves or your computer responding to these ads, not ACC (I'm not saying it can't be a problem with ACC, it might be, but here is what I think may help).

Steps to Fix:

1. Try running an antivirus/antimalware/etc program on your computer.
The ads which are making your page do what it is doing might be running some sort of virus/malware/adware etc. on your computer, so I think this would be a good test to start off.

2. Restart your computer.
This is a classic solution to many computer problems. Just by shutting down and turning back on your computer, or clicking restart, it may fix your problem.

3. If nothing fixes the problem, report it.
While this thread should be used for reporting non-family-friendly ads, I feel that this kind of ad could also be reported due to its actions.
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Jarikira
 
Name
Jari
ACNL Town
Last Active
6:20pm
I'm not real good with the tech side of the site but I was having weird things going on with the ads on ACC also. I changed browsers and I haven't had the problem again. I have no explanation why but it worked for me.
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Dilpyckle
 
Last Active
3/1 2:57pm
"I'm not real good with the tech side of the site but I was having weird things going on with the ads on ACC also. I changed browsers and I haven't had the problem again. I have no explanation why but it worked for me."
Interesting. Which browser had the issue, and do you have any plugins on that browser?
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Jarikira
 
Name
Jari
ACNL Town
Last Active
6:20pm
The original was Google and had no plugins that I'm aware of.  
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Adopt, Don't Shop   Find your best friend at the local Shelter!
I am also Community Liaison, PT me any concerns or comments!
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Dilpyckle
 
Last Active
3/1 2:57pm
Hmm... I'm not sure why this is happening. Have you guys cleared your cookies and cache?
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Jarikira
 
Name
Jari
ACNL Town
Last Active
6:20pm
Yes, but it didn't help at all. I'm good now that I changed.
Signature--------------
Adopt, Don't Shop   Find your best friend at the local Shelter!
I am also Community Liaison, PT me any concerns or comments!
Bells: 6,764,080 Catalog: 3 Feedback: 0 WiFi:  (92) Patterns: 0  
Dilpyckle
 
Last Active
3/1 2:57pm
Okay! Maybe changing browsers will help Jona too!
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Site Support Board » Topic: some ad is doing stuff to my computer

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