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Topic: Can't access My Profile, My Towns, or My Characters

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KittyInABox2
 
Name
Kairi
ACNL Town
Last Active
5/16/2019 8:10pm
So, I already know that the Terms of Service and profile page thing has already been reported and is being worked on, but I haven't seen anything about the other two pages.

Every time I click on My Towns, I get a Google Chrome error about a redirect loop. I'm not sure if that's because of my browser or the website itself. When I click on My Characters, I get an ACC error page, "Hmm... there's something wrong with this page."

Is anyone else having this problem?
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Turangaa_Maax
 
Name
Jackie
ACNH Town
Last Active
4:32pm
I made a thread for this issue about a month ago. Feel free to check it out.
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Dragon61
 
Name
Dragon
ACCF Town
Last Active
1/7/2016 3:37pm
Sorry, but I cound not find the other thread!
I am having the problem: Every time I click on My Towns, I get a Google Chrome error about a redirect loop.  It was fine for days and then the lake disappeared, when I saved my map I would get a white box message about it.  Now I can not even update my museum.
Any advise?
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Dragon61
Bells: 4,000 Catalog: 0 Feedback: 0 WiFi:  (0) Patterns: 0  
neko9001
 
Name
Laura
ACNL Town
Last Active
8/20/2016 11:22am
I am having the same problem.
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Throw me to the wolves, and I'll come back leading the pack.
Bells: 36,400 Catalog: 0 Feedback: 0 WiFi:  (10) Patterns: 0  
worfmaster
 
Name
Suzy
ACNL Town
Last Active
11/9/2016 10:52am
I am also having those problems. Are they going to be fixed?
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Bells: 618,700 Catalog: 715 Feedback: 0 WiFi:  (190) Patterns: 0  
Da ninja piggy
 
Name
Holo
ACNL Town
Last Active
9/2/2020 2:36am
We're looking into this issue and working on fixing it. Right now, we know part of the cause of it, but don't fully understand why it's happening. As a temporary fix, you can clear your cookies in your browser. The problem is directly linked to the "userid" cookie for ACC, so if you don't want to clear all of your cookies, you can specifically delete that one and it'll correct the issue for the time being. It'll most likely come back at some point though, and you'll have to delete the cookie again.
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"Without contraries is no progression. Attraction and repulsion, reason and
energy, love and hate, are necessary to human existence." ~ William Blake
Bells: 6,836,285 Catalog: 0 Feedback: 3 WiFi:  (93) Patterns: 3  
bongo72
 
Name
Ashlin
ACNH Town
Last Active
5/31/2020 2:48pm
I am having an issue like this but when I accept the new TOS it takes me to the homepage and makes me accept every time I go to my profile. I really need to edit my profile but it won't ever pop my profile up.
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Bells: 341,200 Catalog: 0 Feedback: 0 WiFi:  (70) Patterns: 0  
yankees24cano
 
Name
Cano
ACNL Town
Last Active
1:08pm
bongo72, does the problem go away if you clear your cookies?

It seems that while the TOS page does pop up, it isn't really "linked" to anything, so accepting it doesn't solve the problem, it just takes you to another page but leaves the problem in your browser's cookies.  However, clearing your cookies should at least temporarily solve the problem.
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forgottenpixel
 
Name
Andrea
ACNL Town
Last Active
12/21/2020 12:39am
I am having the exact same problem as bongo72. Clearing my cookies did not fix it.

I just want a Klaus avatar. Is that too much to ask?!?!??!?

ETA: I tried it in a new browser and it worked. If anyone else encounters this problem I suggest you try a different browser. I have IE (yes, yes, I know - old habits are hard to break!) and tried it on Firefox. It did make me agree to the TOS once again, but this time it 'stuck'.

*points to Klaus* Ahh, he was all worth the trouble.
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Trades: http://www.animalcrossingcommunity.com/boards.asp?BoardID=367
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Da ninja piggy
 
Name
Holo
ACNL Town
Last Active
9/2/2020 2:36am
Glad you got it working, forgottenpixel. Just so you know for the future, you actually don't have to go to your profile to change your avatar. You can change your avatar by clicking on it on any page, such as any thread you've posted on.
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"Without contraries is no progression. Attraction and repulsion, reason and
energy, love and hate, are necessary to human existence." ~ William Blake
Bells: 6,836,285 Catalog: 0 Feedback: 3 WiFi:  (93) Patterns: 3  
forgottenpixel
 
Name
Andrea
ACNL Town
Last Active
12/21/2020 12:39am
Thanks, me too! I tried that as well but the TOS kept coming up via that way as well.
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Rosewynn: |Audie|Dom|Flora|Hornsby|Judy|Klaus|Muffy|Norma|Sherb|Tia|
Trades: http://www.animalcrossingcommunity.com/boards.asp?BoardID=367
Bells: 504,400 Catalog: 0 Feedback: 0 WiFi:  (119) Patterns: 0  
Ensavondel
 
Name
Haschen
ACNL Town
Last Active
8/31/2017 4:06pm
This is happening to me but clearing my cookies, browsing data, and history/saved info doesn't clear it up. Not even temporarily. I know it's still being looked into, but thought I'd post about what's going on for me.
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Bells: 635,200 Catalog: 2669 Feedback: 0 WiFi:  (152) Patterns: 0  
linnatoad
 
Name
Linna
ACNL Town
Last Active
4/17/2016 2:49pm
i am having the same problem. Ive did everything it said to do and still no luck.
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Some dream of Angels, I've held an Angel
Bells: 222,600 Catalog: 815 Feedback: 0 WiFi:  (55) Patterns: 3  
MayorJason
 
Name
Jason
ACNL Town
Last Active
4:59pm
Attention ALL staff, researchers and developers.

I tried accessing my profile on Microsoft Edge instead of Google Chrome and I was able to get to my ACC profile without the TOS issue occuring...

Just thought I would help here.
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Bells: 1,554,900 Catalog: 0 Feedback: 0 WiFi:  (133) Patterns: 0  
iolite
 
Name
Ana´s
ACNL Town
Last Active
3/2 5:55pm
Whenever I have that issue, I can usually get to my profile by clicking my username above my avatar in any post I've made, or by going to a board where I've posted a thread and clicking on my username from that page. Clearing cookies doesn't always work for me, but using a different browser sometimes does.
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Cleverly disguised as a responsible adult ~ Cherbear
If you don't know where you are going, any road will get you there ~Carroll
Bells: 5,113,425 Catalog: 634 Feedback: 0 WiFi:  (331) Patterns: 34  
falcons18
 
Name
Will
ACCF Town
Last Active
11/28/2020 6:29pm
Same issue here hopefully it can be fixed soon.
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Site Support Board » Topic: Can't access My Profile, My Towns, or My Characters

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