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Topic: Members Harassing Other Members

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SSnOO
 
Name
Jenn
ACNL Town
Last Active
8/2 10:33pm
I've seen a lot of this (members harassing other members) going on lately and I was wondering, what does the staff do to prevent this from happening or continuing?

I don't think that whatever is currently being done is doing a great job at preventing bullying as I still see quite a bit of it going on. Plus it does seem to take a long while for staff members to finally "step in" and remove certain content. Is it just the content that is removed that the staff does? Because I don't think that is a very good way to prevent members from continuing bullying.

I don't know about anyone else, but seeing how certain members interact with others is very off putting and doesn't really make me want to take part in much of the site. I'd like to help keep this site active and interact, but how can I when all I see being done is giving those that harass members a little slap on the wrist and that is it?
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Jarikira
 
Name
Jari
ACNL Town
Last Active
5:30pm
"I'd like to help keep this site active and interact, but how can I when all I see being done is giving those that harass members a little slap on the wrist and that is it?"
Sorry but we can not tell you what has been done to another member's account. That is against site Rule 1.16 Posting Account Status and Personal Information. Just because you don't see something has been done, does not mean something wasn't done. Each member can only see their own violations, points, bans etc. - no one else's. You won't be hearing if someone has received points against their account or a ban.

"Plus it does seem to take a long while for staff members to finally "step in" and remove certain content. "
There are many boards, threads and hundreds if not thousands of posts made on this site every day. There are only so many Mods on at any time. It's very hard for us to read every post made on the site, along with all the work that we have to do. We depend on our members to help alert us to situations that are occurring.

If you see such a thing going on, please report it immediately by sending in a ticket. We take harassment and/or bullying very seriously and handle it as soon as we become aware. I know personally the ticket queue is one of the first things I check whenever I come on the site, to see if their are any situations that need attention right away. Mods have alerts that let us know when the number of tickets in the queue start to rise and that we need to check on what is going on.
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SSnOO
 
Name
Jenn
ACNL Town
Last Active
8/2 10:33pm
Oh, alright. Well I'm aware that you cannot exactly say what happens with a member that has been reported, but I just don't think that whatever is being done is enough when I see it happening again and again by the same members. I guess I'll just have to do as you had mentioned and keep reporting if I see certain things going on.

Another thing, is there such a way to report someone that has made an another account that seems to have been a knockoff of someone else's? I think it might have been done for harassing purposes, but I'm not too sure?
Sorry if those questions didn't make any sense.
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Jarikira
 
Name
Jari
ACNL Town
Last Active
5:30pm
"I guess I'll just have to do as you had mentioned and keep reporting if I see certain things going on."
Please do because we keep very detailed records and all of it is documented for the future. We try not to permaban people but it does happen. Also, we would rather you send in a ticket than not, if your are not sure about a violation. We can always deny it, if it's not a violation. Or if you aren't sure if something should be sent, send a Mod a PT and we can go and check it out.

"Another thing, is there such a way to report someone that has made an another account that seems to have been a knockoff of someone else's"
Absolutely. Send in a ticket on the person under Site rule 1.8 Multiple Accounts per User. In the ticket please give us any and all details that make you think it is a dupe account.  

If you prefer you can just send me a PT and I'll look into it.

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Site Support Board » Topic: Members Harassing Other Members

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