Please read the ordering rulesbefore placing your order.
New Leaf Ordering Rules:
XXX• You may select One New Leaf Promo per order. XXX• You may add one Royal Crown for each correct quiz question. A maximum of 2 in any day. You must state the quiz number you are claiming for. XXX• You may add an additional promo for completion of our delivery survey. XXX• You may not request a delivery survey. They are sent out randomly by our team to members who have had a successful delivery. XXX• You may have the maximum of 2 promo orders on the OO list at any time. (if you've recently completed a survey) XXX• You may order again once your order has been claimed. XXX• Previously offered promos may not be ordered. Current promos will be found underneath this post. XXX• You may only request specific items listed in our catalogues. XXX• Continuous requests for specific items not listed in our catalogues may lead to us asking you to refrain from ordering. XXX• We do not allow our services to be used to supply other giveaways. XXXWe do not offer our NL giveaway services to members who run their own giveaway on ACC.
We do require that all customers check our catalogues for offered items before placing orders. Our catalogues do not contain unorderable items. Any members continuously requesting items we do not have listed in the catalogues will be asked to refrain from ordering specific items. Orders containing items we are not offering will be removed or cancelled without notice. To avoid disappointment, Please check your requested items are in the catalogue before posting your order. You may order a mixture of any 10 items per order.
You may order any 3 hybrids of your choice per order.
Specials
• 3 Gold Roses or 3 Four Leaf Clovers •
Don't mind what hybrids you receive? Request our Hybrid Heaven flower pack which will include between 7-10 random hybrids. New Looks - 20 Random Clothing Items
New Makeover - 20 Random Accessories
New Eats - 10 Fruits Of Your Choosing
New Lucky Dip - 20 Random Items
New Tunes - 10 Random K.K. Songs
New Leafs - 20 Random Furniture, Walls & Floors
New Garden - Will include 10 random items from - Flowers/Saplings/Bushes/Fruits/Bamboo.
New Travels - 5 Random Gulliver Items
New To ACC (May only be ordered by new members to ACC) 5 random fruits, 2 Random Island Fruits, CD player, 1 Random K.K. Song, 1 Trash Can, 1 Royal Crown or Crown (Please specify)
New Party Pack (May only be ordered by those with a Birthday or up to 2 days after their Birthday) Birthday Card, K.K. Birthday, Party Wall, Chocolate fountain, Candy jar, Lite Polka Tee, Dark Polka Tee, Flashy-flower sign, 5 Royal Crowns
New Gold Tools (May choose any 2 gold tools per order) (May be ordered once per day) Inorder for us to be able to continue offering gold tools, we do ask that customers only acquire one full set each. Gold Rod, Gold Shovel, Gold Can, Gold Slingshot, Gold Axe, Gold Net
No alterations will be added. No alternatives will be allowed. Previously offered specific item promos may not be ordered.
Island Style (Boys) Created by SunLovinBarbie Deep-Blue Tank, Deep-Blue Tee, Fish Tee, Reggae Tank, Reggae Tee, Sunset Tank, Tropical Tee, Blue Polka Shorts, Explorer Hat, Goggles, Pilot Shades, Aloha Shorts, Random Aloha Tee, Straw Hat, Flip Flops
Island Style (Girls) Created by SunLovinBarbie Aqua Polka Tank, Aqua Polka Tee, Lotus Tee, New Spring Tee, Pink Wave Tank, Sunset Tee, Tropical Tank, Grass Skirt, Hot Spring Skirt, Lotus Tank Dress, Straw Boater, Huge Shades, Muumuu, Hibiscus Hairpin, Flip Flops
Living Room: Air Conditioner, Chaise Lounge, Coat Hanger, Common Chair, Cream Sofa, Fireplace, Flat-Screen TV, Glass-Top Table, Simple Armchair, Simple Loveseat, TV With VCR, Upright Vacuum, Vacuum Cleaner, Wide-Screen TV
Perfection! Two full Baskets Of Perfect Fruit (Please state which fruits)
Zodiac DLC's (Feel free to only request the ones you still need) Sagittarius Arrow, Capricorn Ornament, Aquarius Urn, Pisces Lamp, Aries Rocking Chair, Taurus Bathtub, Gemini Closet, Cancer Table, Leo Sculpture
Grab BagsOne grab bag will be classed as one order Gracie ~ 3 random Gracie clothes/accessories Fossils ~ 3 random identified fossils Streetpass ~ 3 random streetpass items Bells ~ 5 bags 99K Bushes ~ 5 random bushes Museum ~ 3 random pieces of artwork Villager Pics ~ 3 random villager pics DLC ~ 3 random unorderable DLC's Happy Home Academy Challenge We are offering 30 items needed for each challenge over 3 promos. You may only order 1 part per order.
Fairy Tale Theme Choose one per order. Fairy Tale Part 1. Fairy Tale Part 2. Fairy Tale Part 3.
Note: Additionally we offer the Lovely, Regal, Rococo, and Patchwork furniture series, all of which count towards the Fairy Tale theme. These must be ordered separately.
Rustic Theme Choose one per order. Rustic Part 1. Rustic Part 2. Rustic Part 3.
Note: Additionally we offer the Ranch, Alpine, Green, Modern Wood and Cabin furniture series, which all count towards the Rustic theme. These must be ordered separately.
Sci-Fi Theme Choose one per order. Sci-Fi Part 1. Sci-Fi Part 2. Sci-Fi Part 3.
Note: Additionally we offer the Astro, Robo and Sleek furniture series, all of which count towards the Sci-Fi theme. These must be ordered separately.
Harmonious Theme Choose one per order. Harmonious Part 1. Harmonious Part 2. Harmonious Part 3.
Note: Additionally we offer the Exotic furniture series, which counts towards the Harmonious theme. This must be ordered separately.
Antique Theme Choose one per order. Antique Part 1. Antique Part 2. Antique Part 3.
Note: Additionally we offer the Regal & Rococo furniture series, all of which count towards the Antique theme. These must be ordered separately.
Trendy Theme Choose one per order. Trendy Part 1. Trendy Part 2. Trendy Part 3.
Note: Additionally we offer the Astro, Minimalist, Modern, Polka Dot, Sleek & Stripe furniture series, all of which count towards the Trendy theme. These must be ordered separately. .__.'.__ .'-.---.-'.........Are you a Hybrid Heaven NEW LEAF GOLD STANDARD Customer!? .../.''.\ ..'---.'-'
Our “Gold Standard” customers >>are always polite in the threads, >>have their gates open at the scheduled time, >>are pleasant to our deliverers and >>our employees just love to claim their orders!
If this is you, we'll be sending you a Hybrid Heaven “Gold Standard” Customer privilege badge.
(Places are limited – you really have to earn this one!)
As a Hybrid Heaven New Leaf Gold Standard customer you shall beable to: ……………>>Add 2 Royal Crowns to every order and ……………>>have your orders claimed faster.
If this describes YOU – watch your PT’s…it’s Coming Soon!
Hybrid Heaven…Where Friendship and Flowers Come Together!
Offer 1: Marine Pop Wall, Marine Pop Floor, Red-Snapper Chair, Football-Fish Lamp Offer 2: Kitchen Island, Sanshin, Ukulele Offer 3: Pirate's Hat, Captain's Hat, Sailor's Hat, Snorkel Mask Offer 4: Kappa Costume, Kappa-Costume Pants, Kappa Cap Offer 5: Squid Chair, Jellyfish Lamp, Crab Clock, Dab Table Offer 6: Octopus Chair, Sea-Anemone Bed, Flounder Table, Puffer-Fish TV Offer 7: 3 Royal Crowns Offer 8: Bronze Fish Trophy, Silver Fish Trophy, Gold Fish Trophy
May order one offer at a time. May order one per day.
Øutstanding Ørders
New Leaf
Brisia - Bell Grab Bag (5/15) parrachute - Offer 7: 3 Royal Crowns (5/15) kablay - Bush Grab Bag (5/15) kablay - Bush Grab Bag (Survey) (5/15) Marsey - violin, cello, bass, harp, harpsichord, metronome, music stand, ebony piano, upright piano, rope partition (5/15) waluigi_2000 - DLC Grab Bag (5/15) Zurrr - Offer 2: Kitchen Island, Sanshin, Ukulele (5/15) Zurr - kintaro wig, ogre's wig, spring kimono, arcade machine, aurora screen, cash register, dolly, kiddie table, rainbow screen (Survey) (5/15) Mike_2013 - Game Show Stand, Wall-Mounted Moniter, 2 royal crowns (Quiz x2) (5/15) Sterlblackrose - Hybrid Heaven Flower Pack (5/15) Amrasje - Ayers Rock, Bagpipes, Big Ben, Dala Horse, Dream Catcher, Eiffel Tower, Gaudi's Lizard, Hula Doll, Kinderdijk Windmill, Manneken Pis, 2 Royal Crowns (Quiz x2)(5/15) kimundrwd - Offer 6: Octopus Chair, Sea-Anemone Bed, Flounder Table, Puffer-Fish TV (5/15) butterflygems31 - Offer 2: Kitchen Island, Sanshin, Ukulele (5/15) Degemination - 3 Four Leaf Clovers, 2 Royal Crowns (Quiz x2) (5/15) Creaswen - Offer 7: 3 royal crowns (5/15) Novalion - Island style (Boys) (5/15) unicorns123 - New Looks (5/15) watermelonkitty - Offer 5: Squid Chair, Jellyfish Lamp, Crab Clock, Dab Table (5/15) charles_keele - Rococo Series (Survey) (5/15) RaKage - Bells Grab Bag (5/15) RaKage - Hybrid Flower Pack (Survey) (5/15) ElTipejoLoco - Offer 6: Octopus Chair, Sea-Anemone Bed, Flounder Table, Puffer-Fish TV, royal crown (Quiz) (5/15) Eudicot123 - Lucky Numbers 3rd prize: 10 Gold Roses (5/15) gonefishing - Offer 7: 3 Royal Crowns, 2 Royal Crowns (Quiz x2) (5/15) lanville08 - Aurora screen, Blossom lantern, Festive candle, Fireworks table, Rainbow screen, Sunrise Lamp, Full Moon vanity, Star Projector, Star Globe, Pipe Organ, Royal Crown (Quiz) (5/15) lanville08 - 3 purple pansies (Survey) (5/15) pinkiepastel - Villager Pics Grab Bag (5/15) MyPetDinosaur - Offer 2: Kitchen Island, Sanshin, Ukulele (5/15) slrandall - Offer 7: 3 Royal Crowns, 2 royal crowns (Quiz x2) (5/15) KYHHH - antique clock, aquarius urn, aries rocking chair, ceramic hotpot, hot plate, coat hanger, capricorn ornament, ironing set, medicine chest (5/15) thekikoperson - soccer shirt, straw shirt, striking outfit, subdued-print tee, sundae tank, sunflower tee, sunset tank, u-r-here tee, western shirt, zipper tank (5/15) thekikoperson- Lucky Numbers 2nd Place: 10 Royal Crowns (5/15) Rosco616 - Bells Grab Bag (5/15) GoGirlsGoda - Hybrid Heaven Flower Pack, 2 Royal Crowns (Quiz x2) (5/15) SnakemanMn - Offer 5: Squid Chair, Jellyfish Lamp, Crab Clock, Dab Table (5/15) SnaekmanMn - Perfect Cherries, Perfect Pears (Survey) (5/15) Reaja_Molas - Offer 7: 3 Royal Crowns (5/15) Wilhelmina - blue polka shorts, sailor skirt, a tee, basketball tank, blue tartan tee, candy gingham tee, caterpillar tank, dazed tee, denim vest, green-bar tee (5/15) ApricotAlex - 2 Royal Crowns (Quiz x2) (5/15) Mizar - Offer 7: 3 royal crowns (5/15) atanos - 2 royal crowns (Quiz x2) (5/15) animal_hunter - Offer 7: 3 royal crowns (5/16) Danny64 - 2 royal crowns (Quiz x2) (5/16) Xaliizzy - New Party Pack (5/16) Xaliizzy - Hybrid Heaven Flower Pack (Survey) (5/16) AppleBitter - 1st place in HH Lucky Numbers, 7/11 Set (5/16) AppleBitter - Offer 7: 3 Royal Crowns (Survey) (5/16) lucky15_smm - Hybrid Heaven flower pack, royal crown (Quiz) (5/16)
New Leaf Gold Standard
Soul_Motion - Offer 8: Bronze fish trophy, Silver fish trophy, and Gold fish trophy, 2 Royal Crowns (5/15) Soul_Motion - DLC grab bag (Survey) (5/15) julie954 - Offer 8: Bronze Fish Trophy, Silver Fish Trophy, Gold Fish Trophy, 2 Royal Crowns (5/15) ACFever - Modern Wood set, 2 Royal Crowns (5/15)
Rosco616, you may just have one order on the Oustanding Orders list unless you have completed a survey recently. Do feel free to come back and order your flower pack when your Bells Grab Bag has been claimed. -------------------Hybrid Heaven Giveaway!
Special Offers
Offer 1: Marine Pop Wall, Marine Pop Floor, Red-Snapper Chair, Football-Fish Lamp Offer 2: Kitchen Island, Sanshin, Ukulele Offer 3: Pirate's Hat, Captain's Hat, Sailor's Hat, Snorkel Mask Offer 4: Kappa Costume, Kappa-Costume Pants, Kappa Cap Offer 5: Squid Chair, Jellyfish Lamp, Crab Clock, Dab Table Offer 6: Octopus Chair, Sea-Anemone Bed, Flounder Table, Puffer-Fish TV Offer 7: 3 Royal Crowns Offer 8: Bronze Fish Trophy, Silver Fish Trophy, Gold Fish Trophy
May order one offer at a time. May order one per day.
Øutstanding Ørders
New Leaf
Brisia - Bell Grab Bag (5/15) parrachute - Offer 7: 3 Royal Crowns (5/15) kablay - Bush Grab Bag (5/15) kablay - Bush Grab Bag (Survey) (5/15) Marsey - violin, cello, bass, harp, harpsichord, metronome, music stand, ebony piano, upright piano, rope partition (5/15) waluigi_2000 - DLC Grab Bag (5/15) Zurrr - Offer 2: Kitchen Island, Sanshin, Ukulele (5/15) Zurr - kintaro wig, ogre's wig, spring kimono, arcade machine, aurora screen, cash register, dolly, kiddie table, rainbow screen (Survey) (5/15) Mike_2013 - Game Show Stand, Wall-Mounted Moniter, 2 royal crowns (Quiz x2) (5/15) Sterlblackrose - Hybrid Heaven Flower Pack (5/15) Amrasje - Ayers Rock, Bagpipes, Big Ben, Dala Horse, Dream Catcher, Eiffel Tower, Gaudi's Lizard, Hula Doll, Kinderdijk Windmill, Manneken Pis, 2 Royal Crowns (Quiz x2)(5/15) kimundrwd - Offer 6: Octopus Chair, Sea-Anemone Bed, Flounder Table, Puffer-Fish TV (5/15) butterflygems31 - Offer 2: Kitchen Island, Sanshin, Ukulele (5/15) Degemination - 3 Four Leaf Clovers, 2 Royal Crowns (Quiz x2) (5/15) Creaswen - Offer 7: 3 royal crowns (5/15) Novalion - Island style (Boys) (5/15) unicorns123 - New Looks (5/15) watermelonkitty - Offer 5: Squid Chair, Jellyfish Lamp, Crab Clock, Dab Table (5/15) charles_keele - Rococo Series (Survey) (5/15) RaKage - Bells Grab Bag (5/15) RaKage - Hybrid Flower Pack (Survey) (5/15) ElTipejoLoco - Offer 6: Octopus Chair, Sea-Anemone Bed, Flounder Table, Puffer-Fish TV, royal crown (Quiz) (5/15) Eudicot123 - Lucky Numbers 3rd prize: 10 Gold Roses (5/15) gonefishing - Offer 7: 3 Royal Crowns, 2 Royal Crowns (Quiz x2) (5/15) lanville08 - Aurora screen, Blossom lantern, Festive candle, Fireworks table, Rainbow screen, Sunrise Lamp, Full Moon vanity, Star Projector, Star Globe, Pipe Organ, Royal Crown (Quiz) (5/15) lanville08 - 3 purple pansies (Survey) (5/15) pinkiepastel - Villager Pics Grab Bag (5/15) MyPetDinosaur - Offer 2: Kitchen Island, Sanshin, Ukulele (5/15) slrandall - Offer 7: 3 Royal Crowns, 2 royal crowns (Quiz x2) (5/15) KYHHH - antique clock, aquarius urn, aries rocking chair, ceramic hotpot, hot plate, coat hanger, capricorn ornament, ironing set, medicine chest (5/15) thekikoperson - soccer shirt, straw shirt, striking outfit, subdued-print tee, sundae tank, sunflower tee, sunset tank, u-r-here tee, western shirt, zipper tank (5/15) thekikoperson- Lucky Numbers 2nd Place: 10 Royal Crowns (5/15) Rosco616 - Bells Grab Bag (5/15) GoGirlsGoda - Hybrid Heaven Flower Pack, 2 Royal Crowns (Quiz x2) (5/15) SnakemanMn - Offer 5: Squid Chair, Jellyfish Lamp, Crab Clock, Dab Table (5/15) SnaekmanMn - Perfect Cherries, Perfect Pears (Survey) (5/15) Reaja_Molas - Offer 7: 3 Royal Crowns (5/15) Wilhelmina - blue polka shorts, sailor skirt, a tee, basketball tank, blue tartan tee, candy gingham tee, caterpillar tank, dazed tee, denim vest, green-bar tee (5/15) ApricotAlex - 2 Royal Crowns (Quiz x2) (5/15) Mizar - Offer 7: 3 royal crowns (5/15) atanos - 2 royal crowns (Quiz x2) (5/15) animal_hunter - Offer 7: 3 royal crowns (5/16) Danny64 - 2 royal crowns (Quiz x2) (5/16) Xaliizzy - New Party Pack (5/16) Xaliizzy - Hybrid Heaven Flower Pack (Survey) (5/16) AppleBitter - 1st place in HH Lucky Numbers, 7/11 Set (5/16) AppleBitter - Offer 7: 3 Royal Crowns (Survey) (5/16) lucky15_smm - Hybrid Heaven flower pack, royal crown (Quiz) (5/16) caliswty - Gracie Grab Bag (5/16) Kissi - Robo Series (5/16)
New Leaf Gold Standard
Soul_Motion - Offer 8: Bronze fish trophy, Silver fish trophy, and Gold fish trophy, 2 Royal Crowns (5/15) Soul_Motion - DLC grab bag (Survey) (5/15) julie954 - Offer 8: Bronze Fish Trophy, Silver Fish Trophy, Gold Fish Trophy, 2 Royal Crowns (5/15) ACFever - Modern Wood set, 2 Royal Crowns (5/15)
May I switch my outstanding order from an Offer 6 to an Offer 5? The Fishing Tourney today sort of provided me with what I lacked from the former. Apologies for any inconvenience.
Claiming Soul_Motion - Offer 8: Bronze fish trophy, Silver fish trophy, and Gold fish trophy, 2 Royal Crowns (5/15) Soul_Motion - DLC grab bag (Survey) (5/15) julie954 - Offer 8: Bronze Fish Trophy, Silver Fish Trophy, Gold Fish Trophy, 2 Royal Crowns (5/15) ACFever - Modern Wood set, 2 Royal Crowns (5/15)
Brisia - Bell Grab Bag (5/15) parrachute - Offer 7: 3 Royal Crowns (5/15) kablay - Bush Grab Bag (5/15) kablay - Bush Grab Bag (Survey) (5/15) Marsey - violin, cello, bass, harp, harpsichord, metronome, music stand, ebony piano, upright piano, rope partition (5/15) waluigi_2000 - DLC Grab Bag (5/15) Zurrr - Offer 2: Kitchen Island, Sanshin, Ukulele (5/15) Zurr - kintaro wig, ogre's wig, spring kimono, arcade machine, aurora screen, cash register, dolly, kiddie table, rainbow screen (Survey) (5/15) Mike_2013 - Game Show Stand, Wall-Mounted Moniter, 2 royal crowns (Quiz x2) (5/15) Sterlblackrose - Hybrid Heaven Flower Pack (5/15) -------------------Hybrid Heaven Giveaway!
Special Offers
Offer 1: Marine Pop Wall, Marine Pop Floor, Red-Snapper Chair, Football-Fish Lamp Offer 2: Kitchen Island, Sanshin, Ukulele Offer 3: Pirate's Hat, Captain's Hat, Sailor's Hat, Snorkel Mask Offer 4: Kappa Costume, Kappa-Costume Pants, Kappa Cap Offer 5: Squid Chair, Jellyfish Lamp, Crab Clock, Dab Table Offer 6: Octopus Chair, Sea-Anemone Bed, Flounder Table, Puffer-Fish TV Offer 7: 3 Royal Crowns Offer 8: Bronze Fish Trophy, Silver Fish Trophy, Gold Fish Trophy
May order one offer at a time. May order one per day.
Øutstanding Ørders
New Leaf
Amrasje - Ayers Rock, Bagpipes, Big Ben, Dala Horse, Dream Catcher, Eiffel Tower, Gaudi's Lizard, Hula Doll, Kinderdijk Windmill, Manneken Pis, 2 Royal Crowns (Quiz x2)(5/15) kimundrwd - Offer 6: Octopus Chair, Sea-Anemone Bed, Flounder Table, Puffer-Fish TV (5/15) butterflygems31 - Offer 2: Kitchen Island, Sanshin, Ukulele (5/15) Degemination - 3 Four Leaf Clovers, 2 Royal Crowns (Quiz x2) (5/15) Creaswen - Offer 7: 3 royal crowns (5/15) Novalion - Island style (Boys) (5/15) unicorns123 - New Looks (5/15) watermelonkitty - Offer 5: Squid Chair, Jellyfish Lamp, Crab Clock, Dab Table (5/15) charles_keele - Rococo Series (Survey) (5/15) RaKage - Bells Grab Bag (5/15) RaKage - Hybrid Flower Pack (Survey) (5/15) ElTipejoLoco - Offer 5: Squid Chair, Jellyfish Lamp, Crab Clock, Dab Table, royal crown (Quiz) (5/15) Eudicot123 - Lucky Numbers 3rd prize: 10 Gold Roses (5/15) gonefishing - Offer 7: 3 Royal Crowns, 2 Royal Crowns (Quiz x2) (5/15) lanville08 - Aurora screen, Blossom lantern, Festive candle, Fireworks table, Rainbow screen, Sunrise Lamp, Full Moon vanity, Star Projector, Star Globe, Pipe Organ, Royal Crown (Quiz) (5/15) lanville08 - 3 purple pansies (Survey) (5/15) pinkiepastel - Villager Pics Grab Bag (5/15) MyPetDinosaur - Offer 2: Kitchen Island, Sanshin, Ukulele (5/15) slrandall - Offer 7: 3 Royal Crowns, 2 royal crowns (Quiz x2) (5/15) KYHHH - antique clock, aquarius urn, aries rocking chair, ceramic hotpot, hot plate, coat hanger, capricorn ornament, ironing set, medicine chest (5/15) thekikoperson - soccer shirt, straw shirt, striking outfit, subdued-print tee, sundae tank, sunflower tee, sunset tank, u-r-here tee, western shirt, zipper tank (5/15) thekikoperson- Lucky Numbers 2nd Place: 10 Royal Crowns (5/15) Rosco616 - Bells Grab Bag (5/15) GoGirlsGoda - Hybrid Heaven Flower Pack, 2 Royal Crowns (Quiz x2) (5/15) SnakemanMn - Offer 5: Squid Chair, Jellyfish Lamp, Crab Clock, Dab Table (5/15) SnaekmanMn - Perfect Cherries, Perfect Pears (Survey) (5/15) Reaja_Molas - Offer 7: 3 Royal Crowns (5/15) Wilhelmina - blue polka shorts, sailor skirt, a tee, basketball tank, blue tartan tee, candy gingham tee, caterpillar tank, dazed tee, denim vest, green-bar tee (5/15) ApricotAlex - 2 Royal Crowns (Quiz x2) (5/15) Mizar - Offer 7: 3 royal crowns (5/15) atanos - 2 royal crowns (Quiz x2) (5/15) animal_hunter - Offer 7: 3 royal crowns (5/16) Danny64 - 2 royal crowns (Quiz x2) (5/16) Xaliizzy - New Party Pack (5/16) Xaliizzy - Hybrid Heaven Flower Pack (Survey) (5/16) AppleBitter - 1st place in HH Lucky Numbers, 7/11 Set (5/16) AppleBitter - Offer 7: 3 Royal Crowns (Survey) (5/16) lucky15_smm - Hybrid Heaven flower pack, royal crown (Quiz) (5/16) caliswty - Gracie Grab Bag (5/16) Kissi - Robo Series (5/16) shadowriku456 - Offer 7: 3 royal crowns (5/16)
Posted:
5/16/2015 11:35am
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