"For the first 7 days of the game, Cyrus will be sleeping at his desk, and the player will be unable to speak with him. Once the player has sold 100,000 bells worth of items to Reese, has 100 pieces of furniture in and 50 pieces of clothing in their catalog, and been in town for over 7 days, Cyrus will wake up, and his services will be available. Through Cyrus, the player can make customized furniture using designs. The player can also use other items, such as ores to make custom items."
At the start of the game, Cyrus will be seen sleeping - and in order to wake him, there are certain conditions that need to be met; - You have to play the game for 7 days - Have 50 or more pieces of furniture, and 10 or more pieces of clothing in the catalog - Sell more than 100,000 bells worth of items to Reese
When these conditions have been met, the next day Cyrus will wake up and allow you access to furniture customization (or remakes in the Japanese version).
Source - Bidoof, www.bidoofcrossing.tumblr.com
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